Business Terms

Below there are several issues related to the mechanism of order :

Order Confirmation

  • All orders placed are confirmed by email (using a Proforma Invoice form) and must be signed and email back to Radya Furniture in order to be considered a firm order.
  • Once order confirmation has been signed and faxed (issued the purchase contract), the order can not be canceled.

The Order

  • Quantity right know we can only receive order for a minimum of 20 feet container. We usually receive a 40 feet container orders.
  • We also accept free sample if the sample cost is maximum USD 20.00.  More than that, sample cost and all related charge such extra packaging cost and transportation cost would be customer’s responsibility unless the order had been confirmed.
  • We offer various collections and we accept custom design from customer.

Delivery Time

  • Approximately 4-6 weeks for normal delivery, or agreed by both of us. Delivery period to be discussed at time of order as depends on items and quantities.

Quality Standard

  • The quality products that required must be fixed before agreement in purchase contract signed.

Inspection and Controller System

  • Must be spoken and agreed before purchase contract signed.

Shipping Insurance

  • Shipping insurance is available at customers request.

The Documents

  • Balance of payment to be made upon invoice once container is loaded. Shipping documents will be sent by air courier upon receipt of this transfer (payment used by Telegraphic Transfer).
  • The documents will negotiate to bank that indicated for take the full payment (our side) and must be received by client as required (payment use L/C).

Payment

  1. Use Telegraphic Transfer (TT) Payment. Deposit /down payment must be transferred and received in maximum 10 days after purchase contract is signed, and then the balance must be payable in maximum 7 days after the shipment documents have been faxed/emailed to the customer desk (office’s buyer).
  2. Use L/C. In irrevocable at sight L/C, where the L/C must be issued in maximum within 17 days after purchase contract signed.

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